She has been instrumental in leading the first public sector organisation's coaching programme to achieve the coveted European Mentoring and Coaching Council Quality Award, crediting the quality and comprehensiveness of coaching training.

Jackie has 27 years extensive service in a huge public sector organisation. She has worked on solving many complex strategic issues and managed several large teams.

Jackie acts as a coach supervisor, facilitator and mediator, both internally and externally. She focuses on linking individual, team and organisational development, using critical reflection as a core element.

Jackie works with clients and teams to increase self-awareness, improve their ability to relate with and influence others, improve personal effectiveness, direction and personal development. She endorses collaborative-learning sets to facilitate organisational solutions.

She believes in 'Simplexity' the art of making complex things 'simple'. She has a pragmatic approach and a common sense attitude to life her zest for how coaching can unleash a teams' and individuals' true potential is unshakeable the benefits for organisations and personal development are profound.

Jackie is a member of both the Association for Coaching and the European Mentoring and Coaching Council, and she is a member of the Editorial Board for 'Coaching at Work' magazine (CIPD) as well as being a Member of the Institute of Business Consulting and Chartered Management Institute.

Jackie is a qualified SF (Solutions Focussed Coach) and is also licensed to administer and run the MBTI (Myers Briggs Type Indicator) and 16 PF tool. Jackie is further qualified in the Aston Team Performance psychometric test, which is based upon British Psychological Society guidelines, and is a qualified and accredited mediator and an ALS facilitator.