Our most recent white papers can be downloaded by clicking on the relevant title below.

Current White Papers and Recent Articles

Fallacies and Fixes	Examines common fallacies inherent in many approaches for assessing learning return on investment and presents approaches for overcoming these.
Evaluating Coaching	Considers how to approach evaluating the often intangible outputs of coaching.
Is it Time to Ramp-up In-house Coaching?	Examines the range of options available for delivering coaching within organisation, and how to decide which mix is most appropriate.
In Perfect Harmony	Explores what Finance Directors, Chief Executives and others want to know about what training and other people investments are delivering.
Kirkpatrick Revisited	Considers how to achieve the often elusive level 4 (business results) in Donald Kirkpatrick's well known learning evaluation approach, as well as how to quantify the impacts which are observed.
Measuring Return on People Investments	Examines the latest thinking on measuring the 'immeasurable' - proving returns on coaching, learning and other 'people projects'.
Cut It Out!	Considers how Training Managers might best approach a common call being made of many during challenging times - to cut their budgets.
ROI or ROE? - The Good, The Bad and The Indescribable	Puts ROI on coaching and training programmes under the spot-light, questioning when ROI is relevant and when alternative means of assessment are more appropriate.
Powerful Anecdotes	Presents the case for using anecdotes in effectiveness and benefits analysis, describing a systematic approach for breaking down and analysing narrative points.